Kom Igång

How can I edit the address?

Embracing Inclusivity in Hosting: Welcoming Guests from All Backgrounds

How can I set extra fees?

Organic welcome baskets

Useful templates for hosts

Benefits of instant bookings

How can I contact Customer Service?

Who can I contact in case of an emergency during the weekend?

How to Get Good Reviews: A Guide for Holidu Hosts

What is the Land Registration Number for Italian Properties (LRN)?

FAQ - Land Registration Number for Italian Properties (LRN)

How is your payout calculated?

How to handle a booking modification directly in my Holidu Account?

How to Use the Booking Module on Your Direct Booking Website

Guest Check-in Feature in Italy

Statistical Reporting in Italy – A Simple Guide for Hosts

How to create and customize your Direct Booking Website?

What is the host's cancellation policy?

What impact does a host cancellation have?

What are the exceptions and valid reasons for host cancellations?

How to avoid Host Cancellations

Can I Change the Dates of an Upcoming Reservation?

What Happens If a Guest Cancels Their Booking?

How to Write a Review Response (With Examples & FAQs)

How can I list my property on Holidu?

How can I recommend a friend to Holidu Hosts?

How do I create a new property listing?

How can I change my cancellation policy?

How can I get support with an on-site emergency?

What is Cedolare Secca for Italian Properties?

How can you access your account?

How can you reset your password?

Where can you see your Holidu Agreement?

How to Update Your Contact Details and Account Information

What is the Star Host Program?

When will you receive your payment for a reservation?

How much commission does Holidu charge per booking?

Why do I need to verify my account?

How do I verify my account as a private host?

How do I verify my account as a company?

How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften) ?

How do I change my bank details?

Where can I configure amenities?

How can I set up discounts in my account?

How can I add arrival instructions?

What is VAT?

Account Verification - Frequently Asked Questions

Boost Your Bookings with Discounts and Short Stays

Can I change the property name or ownership information in my property ad?

FAQs - Guest check-in feature

French ELAN Regulation (Évolution du Logement, de l’Aménagement et du Numérique)

French City Tax (Taxe de Séjour)

How to Connect to Ertzaintza

How to Connect to Mossos d'Esquadra

How to Connect to SES.HOSPEDAJES

How to connect your property to AVS (Germany)

Greek Regulations on Short-Term Rentals (STR)

What are the Host Responsibilities?

How does Booking.com calculate the review score?

How to configure and collect a Security Deposit

How do I set up check-in and check-out day and time restrictions for my property?

How to Use Flexible Stays to Fill Calendar Gaps and Earn More

Where can I find the list of Distribution Channels?

When are infants overcapacity allowed in a reservation?

Can I set different prices for weekends and holidays?

CIN - National Identification Code for Italian Properties

FAQ - National Identification code (CIN) for Italian Properties

Security devices and CCTV

Service Animals

What should be included in my property’s description? What do guests ask about the most?

When and how is the onboarding fee charged?

What exactly is Modelo 238 (OLD modelo 179)?

DAC7 FAQ

Understanding Airbnb’s Refund Policies

Avoiding Overbookings: Essential Tips for Holidu Hosts

Distribution Channel: Check24 – How Does It Work?

Distribution Channel: HomeToGo – How Does It Work?

How to Handle Guest Complaints?

How to Change the Property Owner

How Can I Copy Prices for a New Season?

Why Are Reviews Important?

What is the Holidu Host referral Program?

How can I get my Certificazione Unica report?

How to get ready for Upcoming Changes to Vacation Rental Laws in the Canary Islands?

New Vacation Rental Regulations in the Canary Islands - FAQ

Review Guidelines for Hosts

Can I delete a review left by a guest? My guest left a bad review, what can I do?

What is the Unique Registration Number NRA and how does it affect my listing in Spain?

How to connect your Booking website to your own domain?

Non-Refundable Policy FAQ

What proof is required for Host Cancellation requests?

FAQ: Save Energy, Cut Costs & Delight Guests with tado°

How to Set Up Two-Factor Authentication (2FA) on Your Holidu Account?

How to activate or deactivate Holidu Protect

How does Holidu Protect work?

How to submit a damage claim with Holidu Protect

How to Boost Your Bookings with Holidu's Last-Minute Discounts

Frequently Asked Questions (FAQ) about the new Short-term rental accommodation Registration Number in Spain (NRA)

Generating Your Property Description

How can I Identify and Report Fraudulent Activity

Online Guest Registration with SIBA and Holidu – Frequently Asked Questions (FAQs)

Bookiply is now Holidu – What this means for you

Automated Guest Communication: Enhancing The Booking Experience

My guest is requesting an invoice, what do I need to do?

How to Manage Your Account or Temporarily Pause Bookings